Lumehush

Licence agreement

Last updated 11 November 2026

Draft: this agreement is written in plain language and has not yet been reviewed by a lawyer.

This agreement is between you and Lumehush, based in Alberta, Canada ("we", "us"). It covers the Lumehush desktop app and Lumehush Pro. By installing the app, starting a trial or buying Lumehush Pro, you agree to it. If you don't agree, please don't install or buy.

What you get

Free trial

A trial unlocks Lumehush Pro on one PC for 14 days. There's one trial per person and per PC. When it ends, Pro features stop until you buy a licence.

Activation and check-ins

Activating sends your licence key and an anonymous identifier for your PC (a one-way hash, never your Windows ID or files) to our server. About once a month the app checks in to renew the licence. If it can't reach us it keeps working through a grace period. We don't collect anything about your library or what you watch or listen to.

What you agree not to do

Your media

Lumehush plays media files you already have. It doesn't provide, sell or stream films, shows or music. You're responsible for having the right to the media you play. Film and show details come from TMDB. This product uses the TMDB API but is not endorsed or certified by TMDB.

Open-source parts

The app includes open-source components under their own licences, listed in the app under Settings, About. Those licences apply to those components. The source for the LGPL media libraries (mpv and FFmpeg) is on our source page.

Refunds

You can get a full refund within 30 days of buying. See the refund policy. When a refund or chargeback goes through, the licence is deactivated.

Ending the licence

We may deactivate a licence that was bought fraudulently, charged back, or used in breach of this agreement. Before we do so for a breach, we'll write to you and give you a chance to fix it where that's reasonable.

No warranty

We work hard to make Lumehush reliable, but it's provided "as is". As far as the law allows, we don't promise it will be error-free or suit every purpose.

Limits on our responsibility

As far as the law allows, our total responsibility to you is limited to what you paid for Lumehush Pro, and we aren't responsible for indirect or unexpected losses, or lost data. Nothing here limits rights you have under consumer protection law that can't be limited by agreement.

Changes

We may update this agreement for future versions. Changes don't take away rights you already paid for.

Law

This agreement is governed by the laws of Alberta and the federal laws of Canada that apply there, unless your local consumer law gives you other rights.

Contact

Questions: support@lumehush.com.